Amazon Web Services
Our infrastructure runs 100% on AWS.
Soon in the AWS Athens Local Zone as well, for even better quality of service and higher availability.
What that means for you
- Data and processing on AWS infrastructure inside Europe.
- Elastic capacity at peak: the infrastructure follows the call volume, with no machines for you to run.
- Encryption at rest and in transit.
- Isolated environments per customer: every project keeps its own data, keys and access.
Why the Athens Local Zone matters
The Athens Local Zone puts the processing closer to the people making the call. In a voice conversation, delay is audible: the shorter the road between caller and agent, the sooner the answer comes back and the more naturally the conversation runs. For calls inside Greece, that distance gets shorter.
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