AI voice agents

Every call answered, around the clock.

Voiceland AI builds voice agents that pick up the phone, place calls of their own, talk to visitors on your website, and hand the line to a colleague when the matter needs one.

  • Greek and English
  • Your own numbers
  • Handover to a person

The phone waits for no one

A missed call is a missed job. The agent always picks up, with the same patience on the first call of the day and the hundredth.

No missed calls

The agent answers on the first ring — after hours, at peak, when every line is busy. Many calls at once, with nobody left holding.

It speaks naturally

A real conversation, not a keypad menu. Callers can interrupt and change the subject; the agent follows them and keeps the thread.

You know what was said

Every call leaves a transcript, a summary and the fields you care about in structured form — in the console, or pushed straight into your own systems.

How it works

One agent, every voice channel

Set the agent up once, then put it to work wherever it helps: on the phone, on your website, or both.

Inbound calls

The agent answers your line, works out why the caller rang, gives answers, books appointments and records the request.

Outbound calls

The agent places the call itself: appointment confirmations, reminders, satisfaction surveys, follow-ups through a contact list.

Website widget

A small widget puts voice and chat on any page. Visitors press once and talk straight from the browser — nothing to install, no phone call needed.

Phone numbers

We give the agent a number, or connect the one you already have. Greek geographic, non-geographic or international — billed per number, per year.

Handover to a person

When a matter outgrows the agent, the call moves to a colleague — either straight through, or announced first so the person knows what came before they take the line.

Management console

One dashboard to set what the agent says, listen back to calls, read transcripts and summaries, and watch how the minutes are being used.

From idea to first call

Three steps, not three months

  1. Describe the job

    Tell us what the agent has to do, in which language, and when it should hand the line to a person.

  2. We connect a line or a widget

    A phone number, the line you already run, or a widget on your site. You try it live before any customer does.

  3. Listen and refine

    Every call leaves a transcript and a summary. Adjust what the agent says from the console and the change applies to the next call.

Data and compliance

Your calls stay yours

What follows is only what is true today. If your own compliance review needs more than this, ask us.

Where the data lives

The platform runs on AWS infrastructure inside the European Union. Recordings, transcripts and call records stay in the same region.

GDPR

We process call data as a processor, on your instructions and only to run the service. We do not sell it and do not pass it to third parties for their own use. A signed Data Processing Agreement is included in the Enterprise Plus package.

Recording controls

Recording is switched on or off per agent, and you can have the agent announce it at the start of the call. On Business and above, recordings are kept for 90 days and can be exported to your own S3; on Enterprise they are encrypted with your own KMS key.

Tell us what the agent should answer

We build a scenario for your case together and you hear it live. There is no online ordering — this starts with a conversation.