Packages

Prices without surprises

Six packages. A monthly fee, a bundle of talk minutes, and one clear rate per minute beyond them. All prices in euro, excluding VAT.

Starter

€0/ month

For trying the agent out on real calls.

Included minutes: 30 (trial)
Overage: €0.22 / min
Concurrent calls: 2
Agents: 1

Includes

Direct transfer to a representative

Growth

€49/ month

For small teams that also make outbound calls.

Included minutes: 500
Overage: €0.20 / min
Concurrent calls: 10
Agents: 5

Adds

Outbound calls coming soon
CDR webhook
Secondary language

Recommended

Pro

€99.90/ month

For businesses with steady call volume and more than one language.

Included minutes: 700
Overage: €0.18 / min
Concurrent calls: 20
Agents: 10

Adds

Indirect transfer to a representative
All supported languages

Business

€199/ month

For contact centres and support teams with many calls in parallel.

Included minutes: 1,500
Overage: €0.12 / min
Concurrent calls: 1,000
Agents: 300

Adds

Real-time event webhooks (4 channels)
Multi-language post-call summaries
Structured goal-completion extraction
S3 recording export
90-day recording retention

Enterprise

€299/ month

For organisations with security, governance and own-brand requirements.

Included minutes: 3,000
Overage: €0.09 / min
Concurrent calls: 1,500
Agents: 500

Adds

SSO + group RBAC
KMS-encrypted recordings
Bring-your-own provider keys (LLM / STT / TTS)
Noise cancellation
Tamper-evident call records (chain of custody)
User management
White-label platform (your brand & domain)
IP access control
Projects

Enterprise Plus (BYOK)

Custom

For regulated environments and teams that live inside their data.

Included minutes: 5,000
Overage: €0.05 / min
Concurrent calls: 2,000
Agents: Unlimited

Adds

Full KPI dashboard
MOS audio-quality scoring
Prometheus scrape access
Per-call trace export
Compliance phrase tracking
Audit log export
Dedicated Customer Success Manager
Signed DPA + 99.9% SLA

Features by package

The packages are cumulative

Every package includes everything in the packages below it. The table shows the package in which each feature first appears.

Features are cumulative: every package includes everything the ones before it have.
Feature	Starter	Growth	Pro	Business	Enterprise	Enterprise Plus
Already in Starter
Direct transfer to a representative	Included	Included	Included	Included	Included	Included
Added in Growth
Outbound calls coming soon	Not included	Included	Included	Included	Included	Included
CDR webhook	Not included	Included	Included	Included	Included	Included
Secondary language	Not included	Included	Included	Included	Included	Included
Added in Pro
Indirect transfer to a representative	Not included	Not included	Included	Included	Included	Included
All supported languages	Not included	Not included	Included	Included	Included	Included
Added in Business
Real-time event webhooks (4 channels)	Not included	Not included	Not included	Included	Included	Included
Multi-language post-call summaries	Not included	Not included	Not included	Included	Included	Included
Structured goal-completion extraction	Not included	Not included	Not included	Included	Included	Included
S3 recording export	Not included	Not included	Not included	Included	Included	Included
90-day recording retention	Not included	Not included	Not included	Included	Included	Included
Added in Enterprise
SSO + group RBAC	Not included	Not included	Not included	Not included	Included	Included
KMS-encrypted recordings	Not included	Not included	Not included	Not included	Included	Included
Bring-your-own provider keys (LLM/STT/TTS)	Not included	Not included	Not included	Not included	Included	Included
Noise cancellation	Not included	Not included	Not included	Not included	Included	Included
Tamper-evident call records (chain of custody)	Not included	Not included	Not included	Not included	Included	Included
User management	Not included	Not included	Not included	Not included	Included	Included
White-label platform (your brand & domain)	Not included	Not included	Not included	Not included	Included	Included
IP access control	Not included	Not included	Not included	Not included	Included	Included
Projects	Not included	Not included	Not included	Not included	Included	Included
Added in Enterprise Plus
Full KPI dashboard	Not included	Not included	Not included	Not included	Not included	Included
MOS audio-quality scoring	Not included	Not included	Not included	Not included	Not included	Included
Prometheus scrape access	Not included	Not included	Not included	Not included	Not included	Included
Per-call trace export	Not included	Not included	Not included	Not included	Not included	Included
Compliance phrase tracking	Not included	Not included	Not included	Not included	Not included	Included
Audit log export	Not included	Not included	Not included	Not included	Not included	Included
Dedicated Customer Success Manager	Not included	Not included	Not included	Not included	Not included	Included
Signed DPA + 99.9% SLA	Not included	Not included	Not included	Not included	Not included	Included

Phone numbers

Numbers are billed separately from the package, per number and per year, from €15. The price depends on the number pattern.

A 5% telecom fee is added to phone numbers and talk time, and VAT after that.

VAT and invoicing

Every price on this page excludes VAT.
Greek VAT at 24% is added on the invoice.
For businesses in another EU member state with a valid VIES number, the reverse-charge mechanism applies.
Phone numbers and talk time carry a 5% telecom fee, applied before VAT.

Not sure which package fits?

Tell us how many calls you take and what the agent should do. We will point you at the package that makes sense for your volume.

Get in touch